Consulting Services

Feasibility Study and Business Plan

The Feasibility Report offers critical guidance and evaluates the most practical health service models to pursue in the area. If necessary, Apollo International can enlist the support of an external consultant to submit feedback regarding market feasibility. Consequently, a comprehensive, Infallible Business Plan and Strategic Vision Document will be compiled.

Key objectives to address as an outcome of the Feasibility Study

Healthcare Demand and Delivery

The Feasibility Report analyses and assesses the demand for healthcare services across the primary, secondary, and tertiary levels of care in the target location and other potential regions. This includes researching the current demand for services and analysing projected needs for each identified care service. Additionally, referral patterns for the target location and other potential regions must be identified.

Service Flow Analysis

A feasibility study also requires an understanding of how patients move between different areas to access services. Our research identifies why patients are outflowing from certain regions to other destination cities/localities. Moreover, it establishes patient volumes and the volumes of specialist services such as consultations, diagnostics, IP admissions, and procedures being referred.

Market Entry Strategy

Finally, the feasibility report addresses the questions around necessary requirements, including devising a strategy for the service provider to position itself as a primary, secondary, or tertiary care provider. Additionally, the report includes the market entry model, proposed clinicians' engagement model, market positioning plan for patient retention, and ramp-up plan and service/speciality mix plan for the proposed facility. Significant consideration is given to establishing a commissioning and ramp-up plan for the proposed facility primarily to ensure the right service/speciality mix for success in the market.

Key Activities for the Feasibility Study

Belief Review

In order to build an understanding of what stakeholders seek in terms of growth, return, and risk, it is necessary to consolidate their aspirations, comprehend the dynamics of their business goals, and establish a specific period for any investments to be made. By doing this, we are able to appreciate the needs of all stakeholders involved and plan our strategies accordingly.

In-Depth Market Assessment

The market analysis focuses on reviewing and assessing the demographics, disease profiles, patient segments, and demand-supply analysis for current and potential services. Furthermore, the study involves collating and analysing essential clinical data and defining the competitive market scenario, which entails collecting and examining primary and secondary data. Doing so estimates the demand-supply gap across multiple specialities, thus resulting in an appropriate model for the proposed hospital concerning the facilities mix and other services. Some of the significant factors covered in the market assessment are as follows:

Macro-economic, Demographic and Key Healthcare Factors

Market assessment requires a review of GDP and its growth indicators with per capita income and growth under the Macroeconomic review. The demographic indicators require research on the population and its growth rate, local vs expatriates, profile by age, gender, and literacy rate. Finally, the healthcare indicators include a review of vital statistics, per capita expenditure on health, disease burden (communicable and non-communicable), and burden of chronic diseases.

Healthcare Infrastructure

The study captures the key healthcare facilities present in the country/other regions and their infrastructure, including all relevant stakeholders in the healthcare market (hospitals, medical centres, clinics, diagnostics, medical education, etc.), the number of relevant, organised players and healthcare market distribution (by ownership type, geographic presence, and service type). It also encompasses drivers, restraints, and challenges for the market, medical insurance overview, recent policy level developments/changes in healthcare/devices/healthcare IT, and major upcoming health facilities.

Supply Side Market Overview

The supply side of the market overview primarily focuses on the forthcoming hospitals, medical centers, diagnostic centers, and clinics anticipated within the next 3 to 5 years in the specified regions and cities. It also deals with analysing competitors' expansion plans, detailing their hospital-wise capacities and the volume of doctors across key service lines and specialties. Additionally, it evaluates the availability of well-qualified and trained doctors and nurses in these regions and cities.

Demand Side Market Overview

The demand side of the market overview captures the consumer behaviour patterns, the medical tourism aspects (inflow and outflow of patients), factors propelling patient outflow from targeted cities to other destinations, and the division among private and public facilities. Other major points include primary healthcare adoption trends amongst expatriates, referral patterns in the city, and the average volumes in key servicing lines that identify competing doctors / health facilities.

Local Healthcare Demand Analysis

Local Healthcare Demand Analysis involves an analysis of the buying process and an understanding of the key sources of patients. The buying process mainly addresses the key decision makers/influencers and the reasons for choosing primary healthcare services, including price points, doctor's affinity, etc. The key source of patients looks into service type, patient reach/coverage, an estimate of current and future demand for key targeted services, and demand from identified target group segments.

Detailed Profile of the Key Providers: Primary / Secondary / Tertiary Healthcare

The company profiling parameters for the top providers identify the company overview, business description, business model, employee engagement model, and marketing strategy. Company overview deals with the year of establishment, ownership type, key people in management, and the number of employees on the company stage. While the business description addresses general and specialised services, care focus areas, and USPs/wellknown services, the business model deals with revenues and growth, volumes of customers, major channels for patients, operating models and distribution channels, geographic presence, investor funding, and industry partnerships/tie-ups. Availability, salary structure, training, and engagement models pertaining to doctors, specialists, nurses, and paramedics make up the employee engagement model. The marketing strategy discusses the type of customers, product/service portfolio, expansion plans, and announced investments. The other important elements of the strategy are pricing for consultation, key procedures/surgeries, value-added services, and the overall strengths and weaknesses of the facility/group.

Establish Strategic Direction

Clinical Visioning Document

As a subset of the Business Vision & Strategy document, based on the analysis of the needs of the addressable populations, the proposed clinical, IT-enabled services are planned. Services to be offered in each vertical are detailed, and the key enablers for providing such services are recommended. The Clinical Services Review & Planning includes the review and recommendation of the proposed services and programs, identifying the focus clinical disciplines, clinical support infrastructure, related medical equipment, programs and technology, and the phasing of facilities as necessary for the target patient and academic segments. Each of the verticals would have a different timeline. The broad planning areas for these are listed in the next section.

Medical Equipment Plan

Based on the plan of facilities, the medical equipment needs are determined, keeping in mind the expected volumes, utilisation of the features, and other factors. Apollo International develops the rationale for medical equipment planning and sourcing. We also help identify the medical equipment needs for the proposed clinical services, considering the expected volumes, utilisation of the features, present and future market needs, and financial implications. Additionally, we estimate the costs of new equipment and aid in creating a medical equipment list comprising all the key equipment for the proposed verticals developed at this stage, along with the costs of such equipment.

Infrastructure Design Guideline

Once the clinical services to be offered and the medical equipment needs have been finalised, the infrastructure requirements for each vertical will be laid out. Apollo International analyses the location's suitability and estimates the extent of the land/building required for the proposed facilities – hospitals, clinics, academics and IT-enabled solutions. Additionally, we estimate the space requirements basis clinical and academic visioning and speciality programs to be offered. Further, we help to establish requirements for operation theatres, diagnostic-related setup requirements, and specific specialty-related built-up plans. We also review the built-up area required for the proposed services and the construction costs of civil, electrical, mechanical, plumbing, and other sites. Finally, suggestions on the engineering service equipment requirements are provided.

Workforce Strategy

The strategy entails a detailed study of the proposed facilities' medical and non-medical workforce needs. The following activities will be carried out as part of the workforce review, including estimating the number of consultants, surgeons, doctors, nurses, technicians, and administrative personnel required for the proposed hospital/clinics, evaluating the faculty needed by academic discipline, and other resources required. The activity also identifies the skill-set gaps within the available talent pool in the region, considering the proposed clinical/academic services, medical equipment plan, infrastructure plan, and others. Additionally, it starts identifying the sources for recruiting clinical/ academic, nursing, and managerial workforce. The strategy also reviews the estimated cost of the workforce across various functions and categories. Apollo International also recommends models for the Physician/ Faculty Association.

IT Enabled Healthcare Solutions

The IT-enabled healthcare initiatives must be aligned toward - Integration, Scalability, and Reach. To achieve these objectives, a strategic and vision document is formulated to review the current state of IT-enabled healthcare, the available technology infrastructure, gap analysis, and suitable delivery modules. The two broad objectives of the vertical would be to support the healthcare delivery business, leverage IT to gain operational and clinical efficiencies, enhance customer reach and experience, and build IT-enabled services along with the business models to be offered to the target market.

Revenue & Cost Model

Project costs to be incurred for the completion of the proposed facilities across different work areas are determined. A detailed estimate of the civil and building expenses, including utilities and support services, medical and other equipment and technology, and an estimation of preliminary and pre-operative expenses are prepared. The revenue streams are determined, and related tariff plans in line with the overall business objectives are prepared. The financial projections for ten years are carried out, and the overall viability of the integrated healthcare platform is determined.

Deliverable - Business Plan Review & Validation

All the strategic understanding listed in the previous section provides the cognitive assumptions, the basis on which an INFALLIBLE BUSINESS PLAN is developed, comprising revenue projections, profitability, investment requirements, investment returns, and major financial ratios. Apollo International reviews and validates the plan.

Commercial Due Diligence

Commercial due diligence for the acquisition of a hospital is a critical step in the acquisition process. It involves a comprehensive assessment of the hospital's commercial and financial aspects to determine its value, risks, and potential for a successful acquisition.

Apollo's Key Steps for Conducting Commercial Due Diligence

Market Assessment

At Apollo International, we believe that conducting a comprehensive evaluation of catchments is integral to identifying the potential of a hospital or healthcare organisation. This involves considering various factors, such as demographics, supply-demand gap, upcoming hospitals, and the prevalence of diseases in the area. These elements can significantly impact the development and attractiveness of a catchment for healthcare services. It is also crucial to compare the operational and financial performance of the target entity to its peers to highlight improvement areas and potential growth opportunities. This includes assessing metrics such as outpatient and inpatient volumes, revenue, EBITDA, average revenue per occupied bed, and pricing. Furthermore, identifying the leading specialities and clinicians in the catchment and analysing their performance can offer valuable insights for making strategic decisions. Ultimately, a thorough evaluation of the major catchments is essential in guiding the success and growth of a healthcare entity.

Capability Assessment

Apollo International understands the importance of thoroughly evaluating a Target Entity to assess its potential accurately. This includes a comprehensive assessment of their assets and capabilities, such as their clinical programs, quality assurance, and advanced equipment and technology. We also consider the entity's brand equity in the catchment area and its strategies for attracting patients. The pricing and positioning of the entity within its catchment area are also significant factors that can impact its success. In addition, we evaluate the entity's operational efficiency, including both direct and indirect costs. Lastly, we thoroughly examine the entity's digital footprint and influence on its business to understand its capabilities. These critical factors are crucial in determining the potential of a Target Entity.

Our View on Financial Projections and the Creation of Scenarios

Apollo's assessment process involves analysing the historical performance of assets as provided by the Target Entity and its representatives. We use this information to develop a tailored business model that considers both market potential and capability assessment. Our team also creates financial projections for the next five years, and compares them to the projections given by the Target Entity. We also develop two scenarios: a base case reflecting the current business operations and an optimistic case that takes into account the potential revenue and profitability gains from Apollo's involvement as the operator and brand licensee.

Creation of the Due Diligence Report With a Business Model

Compilation and finalisation of the due diligence report to ensure accuracy and completeness. The report covers the financial aspects and incorporates insights from a few key opinion leaders in the industry, along with patient feedback. This comprehensive approach allows us to gain valuable insights and helps our clients to make well informed decisions.

Fundraise Assistance / Fundraise Mandate

With our mission to improve access to quality healthcare services, Apollo works with its clients to raise capital to fund their ventures, thereby creating access to healthcare for the population that benefits from the project.

Our Infallible Business Plan, a key component of our Technical Consulting Services, is supported by Apollo's extensive expertise in the healthcare industry. It is a robust and effective tool for our clients to present to potential investors to secure funding for their projects. However, we also understand that raising capital can be a challenging task for many clients, and that is why we are committed to providing ongoing support and assistance to our clients throughout their project journey. At Apollo, we strive to be a reliable and dedicated partner to help our clients achieve their business goals.

Fundraising Assistance Services

Our fundraising assistance services comprehensively support our clients in raising capital for their projects. We understand the importance of choosing the right capital structure and extent of leverage for each project and work closely with our clients to suggest the best options. Through our extensive network, we connect our clients to potential investors who are aligned with their goals and objectives. We also offer assistance in developing business plans to suit the needs of potential investors, ensuring that all crucial information is included. Our experienced team helps identify and shortlist the most suitable investors for each project, maximising the chances of successful fundraising. With our expertise and guidance, our clients can confidently secure the capital they need to bring their projects to fruition.

Apollo works with promoters, governments, and institutions to advise on capital structures best suited to the facility's operational requirements.

Apollo's Reliability & Support

With over four decades of unparalleled success, we have established ourselves as one of the leading global healthcare institutions. Our dedication to providing affordable, high-quality care while maintaining profitability has solidified our reputation in the industry. Over the years, we have built trust with venture capitalists, financial institutions, regional development banks, sovereign governments, and other stakeholders. This trust and our unwavering commitment to excellence position us as a reliable partner in meeting our clients' capital needs. Our extensive experience and strong track record make us uniquely equipped to provide invaluable support to our clients in achieving their financial goals.

Med-Tech and Materials

Med-tech and materials are at the forefront of healthcare innovation and advancement. At Apollo International, we strive to constantly incorporate the latest technology and materials into medical services needed for our partner hospitals.

Procurement and Outsourcing

Apollo's International strategic sourcing consulting services address this need by providing support across the entire sourcing lifecycle, from strategy to provider selection, implementation, and governance. Our strategic sourcing and procurement advisory team define strategies that establish a business case for change, identify sourcing opportunities, and evaluate partner capabilities to support future requirements.

We take a holistic view of the service provider landscape based on our deep understanding of global sourcing solutions, industry needs, provider capabilities, procurement strategy, and emerging technology trends. Our recommendations balance both long-term strategic goals and short-term tactical priorities grounded in an understanding of our client's vision, key business drivers, and constraints. We then prioritise the client's requirements to develop a roadmap with recommendations, milestones, and timelines for implementation.

Guided Services

Apollo International offers comprehensive guidance and support services to improve the operations and quality of healthcare provided for your project. With a focus on sourcing and finalising outsourced services, we use our vast network and experience to help hospitals select the best options. We also assist in procuring essential start-up supplies and support integrating utilities, such as power supply, medical gas, and building automation. Additionally, we can provide reliable and efficient support for healthcare information and data collection systems. These services allow hospitals to prioritise patient care while we handle the logistics.

We pride ourselves on our delivery excellence, understanding the challenges faced by our public and private sector clients and their drivers for change. Our pool of procurement professionals and subject matter experts provides support from managing sourcing exercises to transforming the procurement function. The solution is codesigned with clients to ensure significant commercial benefits are delivered and sustainable. Our consultancy services include opportunity assessment reviews, procurement transformation, category planning and strategy development, savings delivery, contract management, and private finance initiative review for our public sector clients.

Opportunity Assessment Review

We take a holistic approach, using both spend analysis and stakeholder engagement to look for opportunities for cashable savings and mechanisms to improve your organisation's procurement capabilities. The procurement functions use our assessments to support their business planning cycle and organisations to support the transformation of their procurement processes. Using our subject matter experts to support the review process, we can look at what the data tells us and use our knowledge of the market and any fluctuations in suppliers. This means our opportunity assessment reviews are grounded in reality rather than creating theoretical wish lists that can't be delivered. We are confident in delivering savings identified within the opportunity assessment reviews and have a range of innovative commercial models to derisk our customers.

Procurement Transformation

We believe procurement functions should be at the strategic heart of organisations, adding value and working to deliver corporate objectives. We also have a strong track record in supporting our clients in developing their procurement functions. We take organisations through an internal assessment of current performance and activity and on to developing operating models explicitly designed to meet individual needs, supported by tools, processes, and category strategies.

Category Planning and Strategy Development

Category management is one of the central pillars of suitable procurement structures. It allows procurement professionals to develop strategies and plans based on an in-depth understanding of particular markets and supply chains. Our category structure provides experts across all areas of spending capable of developing strategic sourcing strategies and longer-term plans of constantly managing spending to be mindful of individual supply chain dynamics aligned to corporate objectives. Our experts support organisations through the entire category planning cycle, from providing up-to-date market insight and supplier intelligence to contract and supplier performance reviews. Our integrated approach to procurement means that our category plans are developed to link to the organisations' capacity to deliver sourcing exercises and overarching procurement strategies.

Savings Delivery

Procurement is critical to delivering cashable savings and continuously driving value from the supply chain. We know that developing and implementing programmes for savings can be challenging. Our savings delivery programmes are focused on quickly unlocking cashable benefits for the whole organisation. We work across spending categories, using our knowledge of the market and supply chain to identify opportunities to reduce demand for services and the cost of third-party suppliers. When developing the savings programme, we consider existing or recent savings activity, agreed contracts, and supplier relationships.

Contract Management

In most organisations, at least 50% – and sometimes up to 80% – of spend is under contract. But all too often, there is little in the way of formal contract management arrangements, and contracts are filed in multiple locations with no central view. There are several risks with such informal arrangements. Up to 75% of the savings achieved by sourcing exercises are estimated to be lost within the first 18 months without robust contract management arrangements, while off-contract spend goes unchallenged. It also leaves the organisation open to risks of service delivery failure and is unable to generate additional value from strong supplier relationships.

Material Management Consulting

A significant amount of materials and consumables must be imported, and a strategy must be formulated to ensure a seamless supply of materials and consumables for continuous medical care. Material management would form an important tool to contain costs and be able to provide services at competitive prices.

Apollo International utilises its group's purchasing capabilities to ensure that the best possible prices are available for the hospital. This is subject to the governing laws in specific countries. As part of the management contract, we will develop procurement policies, develop inventory norms, set consumption standards and par-levels, and identify variance reporting needs. Furthermore, we help establish reporting systems for monitoring prices and usage variances, develop an interface for foreign exchange exposure monitoring, and develop a broad vendor base to ensure that dependencies are not developed. Additionally, we ensure hazardous material management and pharmacy management: storage, distribution, formulary, recall policy, local regulations, and reporting, as may be required.

Medical Equipment Planning and Procurement

The healthcare supply chain estimates that it spends over $20 billion yearly on capital medical and IT equipment from various categories. Unfortunately, their lack of reliable data leads to millions in overspending. Therefore, without reliable, objective figures, a supply chain can be significantly handicapped in tough negotiations.

Through Apollo International's capital guidance, acute-care hospital supply chains are enabled to revamp investments in medical and IT equipment. Reliable insights ascertained will assist hospitals in fulfilling their aims, including maintaining the highest standard of patient care while minimising expenditure.

Facilities Administration

As a reliable source of healthcare technology, Apollo International grants facility administrators the information and assurance they need to invest securely in medical and IT equipment. Additionally, our specialists offer support by assessing current trends, examining prior pricing, and securing maintenance contracts. We assist in decisionmaking processes by analysing potential proposals, identifying relevant hazards, and keeping track of relevant recalls. Furthermore, we can present case studies to illustrate best practices. Each of these assessments culminates in a professional recommendation, allowing administrators to make informed decisions.

Members possess access to the industry's largest product comparison registry for healthcare capital, medical, and IT equipment. They may view pertinent criteria assigned by the producer, such as cost range, significant features, availability, FDA clearance, and beyond. The connected comparison report contains fundamental facets such as practical operation, noted complications, and acquisition thought processes.

Testing and Assessment

Apollo carries out impartial lab testing of medical apparatus. Our thorough, independent assessments featuring comparative configurations of the most current healthcare solutions equip our members with the knowledge to make sure-footed judgments while planning their medical infrastructure. We probe a wide array of diagnostic and therapeutic instruments such as imaging devices, monitoring systems, infusion equipment, and respiratory equipment — to name a few — and present our findings inclusively and lucidly.

Harness the power of Apollo to investigate product recalls and alerts before obtaining new inventory or assessing existing items. Discover exclusive alerts from our laboratory testing and safeguard patient safety by being aware of potential issues. Moreover, benefit from our Problem Reporting Network, where hospitals can report their issues and learn the root cause due to our investigations.

Installation and Pre-Installation Review

The installation and pre-installation review includes an incoming inspection for performance assurance, inventory of all items and accessories supplied, an electrical safety inspection, tagging, inventory updating, and overall inspection for damages, as well as training for internal in-service/cross-training provided for biomedical staff, coordination for user staff, and biomedical engineers, consultation on equipment safety issues, quality checks and calibration, preventive maintenance schedules and management, and equipment disposal and retirement review and recommendations.

Facility Planning and Design Review

Apollo International's facility planning and design review involves conducting a comprehensive analysis of the physical space and critical infrastructure to identify potential areas of improvement and implement effective design solutions.

Apollo's specialist team plans the departmental facilities required to meet the clinical visioning in consultation with the client.

Apollo International assists the local architect appointed by the client and provides technical input to aid the client in the construction of the hospitals/clinics while also reviewing the concept and schematic plans prepared by the same and suggesting changes where necessary to improve patient flow/ safety and to meet the clinical visioning. All other services to be taken care of by the client, including the local architect and the contractors for the project, are to be appointed by the client at its own cost and terms, and the construction and all regulatory clearances are to be taken care of by the client.

Facility Plan - Clinical Services Planning

Apollo International shall study the service planning requirements, demography, and epidemiology of the patient catchment area and review local circumstances, such as climatic, environmental, social, economic, and occupational factors which could influence the functional content, activity, occupancy levels, and healthcare delivery of the hospital, and plan and incorporate systems and protocols set by the clinical and management teams.

Architectural Brief

Apollo International reviews the site/building layout prepared by the local architect as part of the space planning, along with the single-line schematic planning layouts illustrating inter-departmental planning and a staking diagram to identify ideal functional relationships, circulation routes and any necessary future expansions or phasing options. Outlined broad mechanical and engineering specifications will be in line with the planned clinical services, and we will review the medical equipment list to ensure that space planning provides adequate space for its installation, commissioning, and functional use. Lastly, the illustrations will also identify the emergency evacuation plan, supply distribution, and waste effluent routes.

Deliverables

Apollo International can assist in delivering a functional brief, facility plan, architectural brief, typical room data sheets for key rooms, stacking options, and a review of schematic drawings.

Clinical and Operational Advisory

Apollo International's Clinical and Operational Advisory expertise provides global guidance and support to healthcare organisations. With our vast experience and innovative strategies, we assist in optimising clinical and operational processes to enhance patient care and overall efficiency. Our comprehensive advisory services cover a wide range of areas, such as healthcare management and process improvement.

Quality and Safety Consulting

Medical errors pose a serious threat to healthcare institutions around the world. To reduce the risk of errors, we must implement changes in the systems and procedures our medical personnel operate. Apollo International helps hospital CEOs and Senior Management Teams achieve consensus between nurses, doctors, and administrators, ensuring patient safety is paramount.

Apollo International provides a range of tools and measures to ensure hospitals reach high quality and patient safety standards. Our specialised programs focus on practical quality aspects, delivering lectures, workshops, and train-the-trainer sessions to ensure the best care is provided. These topics range from Quality and Safety to Medication Delivery Systems, Leadership, Unit-based Teams, and Metric Development.

The fight against infection has yet to be comprehensively won. However, our experts are on hand to assist, track, measure, and analyse infection data to recommend evidence-based practices. Our dedicated clinical teams are trained to interpret these findings, giving them the skills to effectively reduce the spread of infection within their hospitals.

At Apollo International, we are committed to providing safer systems and solutions that allow our partner hospitals to reduce risk, improve patient care, and enhance the experience of healthcare personnel employed at their facility.

SOP Designing and Implementation

At Apollo International, we take pride in providing our hospital partners superior assistance in their standard operating protocols. Our SOPs guide facility professionals through preparing and implementing their speciality protocols, covering functions such as reception, outpatient services, laboratory services, radiology and imaging services, medical/nursing services, pharmacy services, and operation theatre protocols.

We are also dedicated to providing professional marketing advice to help our partner hospitals succeed in national and international markets. Our marketing strategies, plans, and budgets are tailored to tap into the Apollo Brand Benefits, such as image and goodwill, production and marketing cost savings, advertising exposure, and more. Additionally, our widespread network allows for relevant media promotion and word-of-mouth testimonials, adding credibility and trustworthiness to the hospitals under our umbrella.

At Apollo International, we aim to provide our partners with the tools and support they need to maximise their potential. Whether it be guidance in standard operating protocols or marketing advice, our team is here to meet your needs with expertise and proficiency.

Clinical Program Design

At Apollo International, we understand how vital Clinical Program Planning is to healthcare delivery organisations. Our team of experienced healthcare professionals brings their knowledge to the table, which enables us to provide feedback on best practices, innovations, and trends in the industry. We strive to ensure that medical programs are designed to meet the needs of the target population, environment, and organisational strategy.

As part of our suite of services, Apollo International can help identify niche clinical service lines and introduce multidisciplinary care approaches to ensure efficient patient care. Additionally, we can offer our expert insights on optimising resources, staff, and materials to improve the quality of care and patient satisfaction.

To further enhance organisational success, we review the current manpower needs and develop job descriptions and comprehensive selection criteria. Our team also provides a detailed governance analysis to create a structure that best fits the culture of your facility. Our goal is to help organisations increase their effective capacity safely and effectively.

At Apollo International, we are dedicated to providing the highest quality of care and service. We want to ensure healthcare delivery organisations have the tools and resources to meet their goals. Our team is here to assist you along the journey to success.

Nursing Leadership Structure and Process Redesign

Apollo International has committed significant time, training, and resources to improve the communication patterns and teamwork between physicians and nursing staff. This has improved patient safety and outcomes, increased patient satisfaction, and fewer medical errors.

Our nursing leaders are accomplished in assessing, recommending, and training. Apollo International collaborates with the hospital's CEO and Senior Management Team to target pressing needs, review the organisational structure and reporting documentation, and develop training standards. We also set the groundwork for developing nursing teams and help team members emerge as leaders.

Medical Audits

Periodic medical quality audits are carried out to ensure the highest level of clinical governance and medical services delivered at our partner hospitals. An audit is conducted annually to review the activities and performance of all medical and ethics committees involved.

Apollo International guides in the formation of a cross-functional subject matter team that guarantees the quality of medical care. This team reviews each process, including medical documentation, patient rights and education, hospital infection control, quality improvement, management information system (MIS), management of medication, facility management services, and human resource management. They are then able to identify any areas of deficiency for gap analysis. This team also suggests systems to be adopted to share knowledge.

Medical quality audits ensure the utmost care and medical services are provided. This audit, in addition to the analysis and knowledge sharing provided by the team, provides a comprehensive system for hospitals to ensure medical quality.

Clinical Management Review

Development of clinical performance improvement and monitoring templates includes the creation of various clinical management committees to oversee multiple aspects of clinical management. Apollo International provides a review structure and the latest clinical practices benchmarking and knowledge sharing to ensure the clinical quality of the highest standard across the facilities.

Human Resource Consulting

Human Resource Consulting at Apollo International offers specialised services for new projects globally. This includes C-Suite Hiring for top-level executive positions and Clinical Hiring for specialised medical professionals. We also provide Manpower Competency Mapping and optimisation to ensure efficient and effective utilisation of manpower resources.

C-Suite Hiring/Clinical Hiring

At Apollo International, we specialise in conducting an efficient and rigorous Key Personnel, Clinician (Consultant), and Leadership C-Suite Hiring process with the express purpose of finding the most suitable and talented Candidatures who possess the highest level of expertise, experience, and credentials to perfectly fit the given requirements within the shortest possible turnaround time whilst providing superior quality of output. Our team of seasoned Leadership Hiring Professionals takes great pride in delivering maximum value while always adhering to the highest ethical standards.

Our experienced headhunters specialise in identifying top C-suite clinical and non-clinical talent from various sectors within the healthcare industry. They are adept at sourcing candidates for specific executive-level leadership roles, which are then hired for global teams. We take great care to ensure that our recruitment procedure is standardised, organised, and comprehensive. Our forte is finding High-Performing Key Personnel Candidates and Talent with ample industry experience and an outstanding track record of successfully executing Key Strategic Leadership roles to be a real asset to any organisation.

Manpower Competency Mapping and Optimisation

At Apollo International, we conduct a comprehensive assessment of job roles in collaboration with the current leadership of the organisation as well as our technical consultants and experts in India. After thoroughly analysing the technical and softer skills required to excel in such positions, we craft a detailed job description that defines the precise skill sets necessary for success.

The job description is utilised for three primary objectives: first, to attract and recruit suitable candidates; second, to build up and sharpen the existing skill sets of the organisation's human capital; and lastly, to evaluate personnel performance. Moreover, with the help of competency evaluation, Apollo International's professionals aid the organisation in determining training needs and deficiencies while also customising training programs required to meet its objectives.

Apollo International also helps improve the utilisation of existing human resources, permitting the appropriate job responsibilities to be allocated to the right individual with the perfect blend of IQ and EQ and the right skill sets required for the role.

Technology Enabled Services

Technology-enabled services play a crucial role in the modern healthcare industry, providing solutions for efficient and effective patient care. At Apollo, we offer IT and telemedicine planning and deployment for projects globally to implement modern technology in their medical practices.

IT and Tele-Medicine Planning and Employment

At Apollo, our technology team provides expert-level IT solutions deployment services. We can help you define the specific requirements and specifications of software (SRS documentation) and the necessary hardware and networking components, develop an effective implementation strategy and timeline, guide the procurement of hardware, software, and networking vendors, and evaluate vendors.

Technology Assessment and Upgradation

Apollo International provides ongoing assistance with technology upgrades as needed, helps our customers anticipate and plan for future upgrades, and provides personalised training and support to make the transition as seamless as possible. Our team ensures optimally efficient operations of all systems.